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Technical Support Frequently Asked Questions
Sylcount® IV FAQ's
Sylcount® ll FAQ's
Medical Spell Check FAQ's
ShortCut: Frequently Asked Questions

 

 

Customer Support from Sylvan Software

If you encounter problems installing or running any of our software programs, we are here to help.

First, refer to your product User's Manual- the answer you're looking for might already be there.

Then check here to see if we have listed the answer to your problem, there are links above for specific software programs.

Next, write down the sequence of events that led to the problem you're having (e.g., got an error message, etc.). Please be very specific about the problem you are having and note any error message or error number that have appeared.

How to Contact Us:

Email Technical Support is available from 8AM - 3PM Mountain Time, Monday through Friday.



Technical Support is available from 9AM - 2PM Mountain Time, Monday through Friday at (719) 495-4145. Please call from a telephone located near your computer.



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ShortCut: Frequently Asked Questions

If your Help file does not answer your question or if you are experiencing problems with installation,
technical support can be found at:

http://kb.ehti.net/Default.aspx

 

 


Medical Transcription Software
Sylvan Software Sales

1-800-235-9455Tollfree from US & Canada

Local: 719-495-7469
Address: 3472 Research Pkwy, Ste 104-561, Colorado Springs, CO 80920


Sylvan Software Technical Support

Phone: 719-495-4145