March
2010INSTALLATION
INSTRUCTIONS ScIVGold
for Microsoft Word
-------------------------------------------------------------
This
text file, ScReadMe.txt, is copied during installation into your
Sylcount
product directory for your convenience and you can find it
in your "Program
Files" directory under the "Sylvan" subdirectory.
------------------------------------------------------------
Contents:
System
Requirements
Installation (for CD installation, skip #4 & #5)
Quick
Start Instructions for Running Sylcount IV
Uninstallation
Installation
Troubleshooting
Product Authorization Notes
Privacy FAQ's
System
Requirements :::::::::::::::::::::::::::::::::::::
Intel
PC with Pentium (586) or later processor,
Windows 98 through Windows 7. Microsoft
Word 97 through Word 2007
Please see Special Instructions for Windows Vista
/ Windows 7 prior to downloading and installing.
Installation
::::::::::::::::::::::::::::::::::::::::::::
1)
If you are running Windows 2000 Professional, Windows XP
Professional, Vista
or Windows 7 you may need to log into your system as Administrator. 2)
To install your new Sylcount, it is best to close other programs,
especially
virus software. 3)
Establish an Internet connection if you are not already on-line. 4)
(If you have a CD skip to #6) Click on the link http://www.sylvansoft.com/allproducts.htm
to download the
Sylcount Installer, ScIVG20.exe. Internet Explorer allows
you to choose the
target location for the download. Using your mouse pointer,
choose the
folder for download. (Example: c:\temp). 5)
When the download is complete, close the Internet Explorer dialog
box. Vista
and Windows 7 users refer to Special Instructions below before proceeding.
Locate
the folder where you saved ScIVG20.exe. Right click ScIVG20.exe, click
Properties
and Unblock the file if necessary. Close the dialog box and double click on ScIVG20.exe
to run the installation program. Enter the order #, product ID and password that
you received in your Sylvan Product Authorization email. Sylcount IV will self
install to Program Files\Sylvan\ScIVGold or Program Files (x86)\Sylvan\ScIVGold.
6)
Vista and Windows 7 users refer to Special Instructions below before proceeding.
If you received your ScIVGold on a CD, the installation program should start
automatically.
If it does not, click the "Start" button on your taskbar, select "Run"
and then click on the "Browse" button. Double click on your CD drive
in the Files dialog and then double click on the ScIVG20.exe program file.
7)
Follow the instructions on the Installer windows and in the "Sylvan
OnLine
Product Registration" dialog, enter the Product ID, Order #, and
Password
that you received either with your CD or by email from Sylvan
Software. NOTE:
If you purchased a download on-line and have not yet received your email,
you
can leave these boxes blank for now and the product will run for
approximately
30 days. When your Sylvan email arrives, run the
ScIVG20.exe file again, select
the "Upgrade" option, and enter the
registration information while
on-line. IMPORTANT:
ScIVGold must be registered to continue to run after the initial "Demo"
period of approximately 30 days. SPECIAL
INSTRUCTIONS FOR WINDOWS VISTA AND WINDOWS 7.
Open Control Panel, select User
Accounts, User Accounts and disable the User Account Control before installing
Sylcount IV Gold. Quick
Start Instructions for Running Sylcount IV ::::::::::::::::::::: Once
Sylcount IV is successfully installed, you can run it by going to Start
in
Windows, Programs, Sylcount IV and selecting the icon to start the program. (1)
Select the Program Info and Misc. tab at the top of the screen. Sylcount
Help
is available under this tab. 2)
Select the Invoice Header tab and enter your business name, address
and phone
number if you want it to appear on your customer Invoice. (3)
Setup your counting options by selecting the Setup Counting Rules tab
and
filling in your counting rules. (4)
To count files, click on the Select and Count Files tab. Select the drive
letter
and directory until you locate your files. Select one file at a time by double
clicking or All Files. To deselect files, double click on the selected file
to
remove from the counting session. Next, click on the Count Selected Files
button. For complete
instructions, please use the extensive Help files under the Program
Info and
Misc. tab or the ? icon.
Uninstalling
::::::::::::::::::::::::::::::::::::::::
To
Uninstall ScIVGold, do the following steps:
1)
Establish an Internet connection if you are not already on-line.
2)
You can either start Uninstallation by running the ScIVG20.exe program in the
folder where you downloaded that file or by selecting "Sylcount IV Gold Edition"
in the "Add/Remove Programs" utility in Windows Control Panel.
Installation
Troubleshooting :::::::::::::::::
Generally,
installation of ScIVGold is trouble free. However, there are
a couple of issues
that can sometimes cause problems, mostly having to
do with the security settings
for your system. Sylvan respects your
security measures and the installer
takes no actions to alter them.
1)
The installer must write some values to your system Registry to tell
Word
that the Sylcount is available for use. Be sure that you have full
Administrator
privileges on your system during installation.
2)
Some system security software, while properly doing its job, can
prevent the
installer from writing the necessary Registry entries and
even prevent the
writing of needed system files. You may want to disable
such software for
the few minutes it takes to install ScIVGold.
3)
Product registration via the Internet can sometimes be blocked by
Firewall
software. If you are using a Firewall you will need to allow
the "InstallShield
Setup Engine" to have access to the Internet, for just
a few moments,
during both installation and uninstallation. If you are
connecting to the
Internet through a proxy server, be sure that the
proxy's firewall and content
screening will allow connection to the
Sylvan server.
4)
During installation you may receive an alert regarding a cookie.
This is a
session tracking cookie only and contains neither personal nor
tracking content
and should be allowed.
5)
The "Demo" mode of this software may not run properly except when
you
are logged into your system as Administrator.
6)
Non-Administrator Users, Windows 2000, XP, Vista and Windows 7- If
you are
trying to use Sylcount from a Log-In account other than Administrator,
you
may have to make adjustments to your systems security settings. You
will need
to grant Read, Write, and Execute Permissions to the /Program Files/Sylvan/ScIVGold
folder for the User(s) or Group(s) that you want to
be able to run Sylcount. Sylvan
Software does not offer advice or support regarding changing and setting
your
system's security settings. However, there are several excellent books
available
from Microsoft Press, that can guide you through the
process.
Product
Authorization Notes :::::::::::::::
The
ScIVGold requires registration via the Internet to operate. While
the number
of times the same product can be registered is limited,
Sylvan has made every
effort to preserve your allotted registrations
so that you can move the software
to other computers as needed.
When
you Uninstall ScIVGold, be sure to establish an Internet connection.
The Uninstaller
will automatically contact the Sylvan Registration
Server and attempt to restore
your authorization to the database. Then,
when you reinstall the software
on another system, it will be there for
you to use again.
Privacy
FAQ's :::::::::::::::::::::::::::::::::
Your
on-line product registration information is not shared by Sylvan
Software
with any other party. Sylvan provides no information about you
to any other
companies nor is your product registration information
used for any marketing
or tracking purposes.
During
installation, Sylvan does not collect any personal information
from your system
other than a few items about the hardware and operating
system.
TECHNICAL
SUPPORT OPTIONS: Phone:
(719) 495-4145 - 9AM - 2PM MT time, Monday through Friday
Fax: (719) 532-9993
Monday through Friday
Email: techsupport@sylvansoft.com - Monday through Friday
Web
Site: www.sylvansoft.com/support.htm
Sylvan
Software
6825 Silver Ponds Heights Rd., Suite 111
Colorado Springs, CO 80908
Sales/Order # (800) 235-9455 www.sylvansoft.com Copyright
2010, Sylvan Software, All rights reserved. Microsoft
Word for Windows is a Registered Trademark of Microsoft Corporation.
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